1 hour ticket response
Quick support is our major concern and that is why we have a team of seasoned customer service technicians who will be happy to provide a quick response to any question that you may possibly have. Simply send your customer support ticket from your Control Panel and we will get back to you within 60 minutes at the latest. In fact, we strive hard and aim for a 20–minute helpdesk ticket response time.
A Top–Quality Technical Support Service
Each member of our technical support team has lots of years of experience in the shared hosting niche and the majority of them have been with us for at least five years. They are all eager to reply to all your inquiries in the most professional way possible.
An Intuitive Help Center
In the Control Panel you can find an intuitive Help Center section where you can find quick suggestions on how you can use our services. You can get the answers to your queries in our F.A.Q. archive, see more details in the web hosting account management articles or watch the educational video tutorials.