Customer Support Channels
A 1–hour Response Guarantee
Our customer service staff is taught to fast address all shared hosting customers’ requests and guidance inquiries. Through our ticketing system, it is also possible to supply your issue and a support team member is going to go back to to you in less than maximum an hour. Basically, practice has demonstrated that the common reply period is 20 minutes.
A Top–quality Support Service
Get in touch with us anytime needed. Our crew of technicians will be online for you 24x7x365 to reply to all your requests and to handle any matter you might have. You also can submit a help and support ticket from your Control Panel or send us an e–mail anytime. In addition, on working days, you could give us a call or make use of the live chatting alternative.
An Intuitive Help Section
If you need assistance while operating within the Control Panel, you can always click on the Help control key and find your query in the variety of content articles that will came up. We have as well turned many of the articles into educational videos. The collection of instructional videos will come up if you choose the Videos press button located in each section.